CONTACT US
Our Utah Bike Shop!
3961 W 9000 S, Suite H
West Jordan, UT 84088
Store Hours: Tues - Sat 10am-6pm - Winter 11am-5pm
(Monday email and text)
Contact Us
Support for customers that ordered online
- Help Center: Electrify Bike Co. Help Center
- Email: support@electrifybike.com
- (Please only email support@electrifybike.com one time and then reply to the same message thread until the issue is resolved)
Support for Utah bike shop customers
- Come in to the shop: 3961 W 9000 S, Suite H, West Jordan, UT 84088
- Email: bikeshop@electrifybike.com
- Text: (801) 441-2214 (Local Utah bike shop customers only. The personnel at the bike shop don't have any info about online sales.)
Sales
- Phone text for online sales: (801) 997-0550 (text only)
- Product and conversion questions: Click here to book a phone consultation
Returns
- Return & exchanges: Policy
- Returns: support@electrifybike.com
- Returns must have a valid RMA number on the package or they will not be accepted.
- Return warehouse address:
- Electrify Bike Company
- 8415 S 700 W
- Ste 32
- Sandy, UT 84070
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Online orders are filled from our new warehouse in Sandy, Utah |
